Exero Claims — Insurance Claims Investigations
GOVERNMENT & PUBLIC SECTOR

Investigation & Compliance Services for Public-Sector Organizations

Exero Claims provides investigation, compliance and field verification services for government bodies and public-sector organizations throughout the Czech Republic.

Administrative staff reviewing a case file in a Czech public administration office

Services can support workplace injury, employee absence, benefits, liability claims and other matters requiring independent investigation or field verification.

Investigation and Compliance Support

Services may include:

  • Workplace injury investigations
  • Sick leave compliance
  • Compliance visits
  • Disability and benefits verification
  • Surveillance and activity verification
  • Scene investigations
  • Witness interviews and recorded statements
  • Background and open-source research
  • Alive & Well visits
  • Other authorized field enquiries

Sick Leave and Employee Absence

Home visits can provide an independent record during a period of sick leave or other authorized employee absence.

If contact cannot be made, the unsuccessful visit is documented.

An unsuccessful visit does not by itself establish non-compliance.

Workplace Injury Claims

Exero Claims can conduct field investigation concerning workplace injury and occupational claims involving public-sector employees.

Compliance and Benefits Verification

Field visits and other authorized verification can support disability, benefits and continuing claims.

Investigators establish and document facts.

They do not determine medical restrictions or benefit eligibility.

Surveillance and Activity Verification

Where authorized and appropriate to the assignment, surveillance can document publicly observable activity relevant to a claim or absence matter.

Observed activity is reported factually.

Exero Claims does not determine whether the activity is medically appropriate or whether it establishes non-compliance.

Liability and Other Claims

Public-sector organizations can also instruct Exero Claims for liability matters, scene enquiries, witness interviews and other authorized claim investigation.

Recurring Investigation and Compliance Programs

Organizations managing multiple claims or absence matters can use Exero Claims for recurring investigation and compliance assignments.

Assignments can follow agreed questions, authorization procedures and reporting requirements.

Independent Reporting

Reports distinguish subject statements, third-party information, investigator observations and research findings where applicable.

The instructing organization and its appropriate professional advisers determine liability, employment matters, medical restrictions, benefits and any administrative action.

Czech Republic Coverage

Services can be provided to government and public-sector organizations throughout the Czech Republic.

Data Protection and Privacy

Investigations are conducted for an identified purpose and with regard to applicable Czech and EU privacy and data protection requirements.

Discuss Public-Sector Investigation Services

Government and public-sector organizations can contact Exero Claims to discuss individual investigations or recurring compliance and field-verification requirements.