Investigation Services for Self-Insured Organizations
Exero Claims provides investigation, compliance and field verification services for self-insured businesses and organizations throughout the Czech Republic.
Services can support employers and other organizations retaining responsibility for their own workplace injury, employee absence, disability, benefits and related claims.
Investigation Support
Services may include:
- Workplace injury investigations
- Surveillance and activity verification
- Sick leave compliance
- Compliance visits
- Disability and benefits verification
- Background and open-source research
- Witness interviews and recorded statements
- Scene investigations
- Alive & Well visits
- Other authorized field enquiries
Workplace Injury Claims
Exero Claims can investigate workplace injury and occupational claims through scene investigation, witness interviews, surveillance, background research and other authorized enquiries.
Sick Leave Compliance
Home visits can provide an independent record during a period of sick leave or medically related absence.
An unsuccessful visit does not by itself establish non-compliance.
Compliance Visits
Compliance visits can address client-specific questions and provide an independent record of contact, information provided and investigator observations.
Surveillance and Activity Verification
Where authorized, surveillance can document publicly observable activity relevant to a claim or absence matter.
The investigator reports observed activity without making medical conclusions.
Disability and Benefits Verification
Field verification can support disability, income replacement and other continuing benefits matters.
Exero Claims establishes and reports facts.
The instructing organization and its appropriate professional advisers determine medical restrictions and benefit eligibility.
Recurring Programs
Self-insured organizations requiring recurring investigation or compliance visits can instruct Exero Claims on an ongoing basis.
Assignments can follow agreed questions, authorization procedures and reporting requirements.
Independent Field Reporting
Reports distinguish information provided by the subject, information provided by third parties and investigator observations.
The instructing organization determines the significance of the findings and any employment, claims or benefits action.
Czech Republic Coverage
Investigation and compliance services can be conducted throughout the Czech Republic.
Data Protection and Privacy
Investigations are conducted for an identified purpose and with regard to applicable Czech and EU privacy and data protection requirements.
Discuss Investigation or Compliance Support
Organizations can contact Exero Claims to discuss individual assignments or recurring investigation and compliance requirements. Individual matters can also be submitted through the Exero Claims Assignment Portal.